Harvard Business School Online

Transforming Customer Experiences May 2026 Calendar


To earn the Certificate of Completion in Transforming Customer Experiences, all modules and assignments must be completed by 1:00 p.m. Eastern Time (UTC 17:00) on Wednesday, June 10, 2026. All modules open upon completion of the previous module. To help you stay on track, we recommend completing each module according to the following schedule, spending approximately 5-6 hours on each module.


Enrolled participants will retain access to the course until August 9, 2026. Note: Each week is separated by an empty row.

Module / Assignment Status Date
Transforming Customer Experiences Course Begins Wednesday, May 13, 2026
Module 1: Design Due (Recommended) Wednesday, May 20, 2026
Module 2: Elevate Due (Recommended) Wednesday, May 27, 2026
Module 3: Engage Due (Recommended) Wednesday, June 3, 2026
Module 4: Transform Due (Required at 1:00 p.m. ET) Wednesday, June 10, 2026

To add this calendar to your personal Google, Outlook, or Apple Calendar, download the subscription calendar.

• For a step-by-step guide on how to add this calendar to your personal calendar, visit the calendar download instructions.

To access the course calendar without adding it to your personal calendar, visit the Google Calendar online.

Harvard Business School

Copyright © President & Fellows of Harvard College

Site Map