Harvard Business School Online

Transforming Customer Experiences July 2025 Calendar


To earn the Certificate of Completion in Transforming Customer Experiences, all modules and assignments must be completed by 1:00 p.m. Eastern Time (UTC 17:00) on Wednesday, August 27, 2025. All modules open upon completion of the previous module. To help you stay on track, we recommend completing each module according to the following schedule, spending approximately 5-6 hours on each module.


Enrolled participants will retain access to the course until October 26, 2025. Note: Each week is separated by an empty row.

Module / Assignment Status Date
Transforming Customer Experiences Course Begins Wednesday, July 30, 2025
Module 1: Design Due (Recommended) Wednesday, August 6, 2025
Module 2: Elevate Due (Recommended) Wednesday, August 13, 2025
Module 3: Engage Due (Recommended) Wednesday, August 20, 2025
Module 4: Transform Due (Required at 1:00 p.m. ET) Wednesday, August 27, 2025

To add this calendar to your personal Google, Outlook, or Apple Calendar, download the subscription calendar.

• For a step-by-step guide on how to add this calendar to your personal calendar, visit the calendar download instructions.

To access the course calendar without adding it to your personal calendar, visit the Google Calendar online.

Harvard Business School

Copyright © President & Fellows of Harvard College

Site Map